We ship using courier services DHL or FedEx. We have chosen these courier services due to their wide network of delivery destinations and their commitment to reducing their impact on the environment.
We ship using a tracked service and insurance cover. Loss and damage in transit is an incredibly rare occurrence, but something we need to be prepared for.
We ship internationally either in bulk or direct to your recipients.
Delivery times will be dependent on the destination. Approximate delivery times are:
1–5 business days: UK, Europe, North America
3−7 business days: Africa, Asia, Australia & South America
Shipping will be made from an address in Balham, South London.
The price of shipping is not included in the price of the products. This is due to the variation of the shipping price depending on the location of the delivery. Once the order is ready to ship, we will send a shipping quote. We will always gather quotes from both couriers and offer the most competitive price given.
Once the shipping method has been agreed we will send you a shipping quote which will be included on the final invoice.
Customers may choose to use their own courier service. Collection can be made from an address in Balham, South London, further address details will be provided at the time of collection.
For further details on our shipping terms and conditions, follow this link.