Data Processing and Privacy Policy
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This is CLG London’s privacy policy. CLG London will always maintain your privacy. We want to assure you that you’re in safe hands and therefore we’ve highlighted below all about our data processing and privacy policy. This tells you how we collect information about you, how we store that information and what we use it for, and with whom we intend to share your information. We only ever store contact details in line with legal requirements and for no other purpose than for legitimate business reasons. Any changes we make to this policy in the future will be posted on this page and, if appropriate, notified to you by email so please check this page regularly. Please read the policy carefully. If you do not agree with it, then please do not use this company.
CLG London Limited is responsible for your personal data. Our address is CLG London Ltd, 85 Great Portland Street, First Floor, London, W1W 7LT. If you have any queries about the information we hold on you, please contact our Data Protection Officer, who you may email at enquiries@clglondon.co.uk or call us on +447795615035
Data may be collected in the following ways;
1. When you enter our website through cookies (cookies are small text files which are transferred from this website and stored on your computer’s hard drive. They enable a website to “remember” who you are)
2. When you sign up to newsletters
3. When you place an order with us
4. When you send an enquiry through our enquiry form
5. When you request a catalogue
6. When you request a sample
Information is only collected when you contact us and will include some related personal details including your name, postal address, email address, and telephone number. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. Usage Data includes information about how you use our website and products. Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
We (like most other websites) use cookies when you visit CLG London Ltd. Cookies are an automatic download to your browser - they are safe and will not disrupt your computer. The simple application of cookies allows us to track and understand which specific pages you use on our website so that we can better cater your experience, and this will allow us to use Google Analytics and understand our customer better. Cookies improve the experience for visitors, so we operate an “implied consent” policy which means we assume your browser will accept cookies. If you do not wish to accept cookies, you can change your browser settings not to use cookies, though this may make the site harder to use. For further information on cookies, how to enable and disable please take a look at this website .
If you are an existing customer of ours or if you have signed up to our newsletter, we will keep your email and name on file and contact you with any CLG London updates, product developments or blog additions. You are able to opt out of these emails by clicking the unsubscribe link that will always be included on the email chain.
CLG London Ltd will not share or disclose your information with any third parties for their own use. We will only share this data to complete a sale or service. We will under no circumstances transfer, sell or exchange your data for any mailing lists of telephone sales.